Frequently Asked Questions

All our drone operations comply with Civil Aviation Authority (CAA) rules and regulations. For flight operations with a greater level of risk we have an Operational Authorisation issued by the CAA. Our drone pilots are trained and qualified to A2 Certificate of Competency (A2CofC) and General Visual Line of Sight Certificate (GVC) standard.

To fly drones in the UK you must comply with the Drone and Model Aircraft Code published by the CAA. The rules are based on the risk of the flight and take into account where you fly, the proximity to other people, and the size and weight of your drone. Flights are carried out in the Open Category or Specific Category (with Operational Authorisation) depending on risk.

We are registered with the CAA and our Operator ID is GBR-OP-JJC7RNHD9Z96. Our drone pilots all have a registered Flyer ID.

The person or organisation that owns or is responsible for a drone must register with the CAA for an Operator ID. The Operator ID is your registration number and must be labelled on your drone.

Anyone flying a drone weighing 250g or more must pass a test and get a Flyer ID from the CAA. The flyer ID shows you’ve passed a basic flying test and know how to fly safely and legally.

It is against the law to fly a drone or model aircraft without having the required IDs. Penalties range from warnings to the confiscation of drones and even imprisonment.

We can overfly private property and as a considerate drone operator will always work hard to avoid being a nuisance.

Everyone has the right to peaceful enjoyment of their home without excessive disturbance from others. Meaning we all have some legal rights in respect of the airspace above our homes, but the issue is complex.

The Civil Aviation Authority (CAA) is responsible for regulating airspace, and under CAA regulations all drone pilots must follow the Drone and Model Aircraft Code, which sets out the rules and guidelines for flying drones in the UK. Find out more about UK drone law on the CAA website.

We offer drone roof surveys for existing owners and those considering a purchase.

By utilising drone technology, we offer a modern approach that enhances safety and efficiency.

Our drones provide a comprehensive view of a roof's condition, allowing detailed analysis without the need for immediate physical inspection. This method not only reduces the time and costs associated with traditional inspection techniques but also minimises the risks to personnel.

We are an Associate Member of the Royal Institution of Chartered Surveyors (RICS) with the designation AssocRICS. Details of our membership can be found on our Member Details Page.

We do not carry out Home Reports.

The Home Report is required by law for homes in Scotland marketed for sale from 1 December 2008. The seller of a property is responsible for organising a Home Report pack. It is split into three parts – a single survey and valuation, an energy report, and a property questionnaire.

Some potential buyers may find that the Home Report does not provide the level of detail they require to make an informed decision. In those circumstances we advise requesting our Building Survey or RICS Home Survey Level 3.

Before the introduction of the standardised RICS Home Survey Level 3 the equivalent survey was often called a ‘Full Structural Survey’. The term is sometimes still used but should not be confused with a 'Structural Survey' which is an assessment of a structural defect carried out by a structural engineer.

Our building survey will recommend the appointment of a structural engineer if we identify a defect that is outside the general knowledge of a building surveyor.

We are happy to share our expertise. It is always rewarding when clients recommend our services to their building and roofing contractors.

We don’t carry out materials analysis in-house, but we will extract suitable stone and mortar samples and arrange for analysis by one of the recognised specialist laboratories.